General conditions of sale
General Terms and Conditions of Sale
1. Introduction
These General Terms and Conditions of Sale (GTC) govern the sale of products and services on the elcime.com website. By placing an order, you agree to the following conditions.
2. Products
2.1. Description of products
The descriptions, characteristics and prices of the products are presented on our site. We strive to provide accurate and up-to-date information, but errors may occur.
2.2. Availability
The products are offered within the limits of available stocks. In the event of unavailability, we will inform you as soon as possible.
3. Orders
3.1. Order process
To place an order, add the desired products to your basket and proceed to payment. You will receive a confirmation email with the details of your order.
3.2. Order modification
Order modifications are only possible if the order has not yet been shipped. Please contact us promptly at info@elcime.com for any modifications.
4. Prices and Payment
4.1. Prices
Product prices are quoted in [specify currency, e.g. GBP] and include all taxes (VAT). Shipping costs are added to the order total.
4.2. Payment Methods
We accept payment by credit card, debit card and [specify other accepted payment methods, if applicable]. Payment is due immediately after placing the order.
5. Delivery
5.1. Delivery Times
Delivery times are estimated at [XX] business days from dispatch. Times may vary depending on your location and product availability.
5.2. Shipping Costs
Shipping costs are calculated based on the weight and destination of the order. Costs will be displayed before the order is finalised.
6. Returns and Refunds
6.1. Returns Policy
You may return products within 14 days of receipt, provided they are in their original condition, unused and with all original tags and packaging. Contact us for a returns number.
6.2. Refunds
Refunds will be made according to the original payment method. Return shipping costs are at your expense, unless there is an error on our part.
6.3. Exchanges
Exchanges are only possible if the item is defective or incorrect. Please contact us to arrange an exchange.
7. Warranty
7.1. Legal warranty
All our products benefit from the legal warranty against defects of conformity and hidden defects, in accordance with current legislation.
8. Liability
8.1. Limitation of liability
We are not liable for direct or indirect damage resulting from the use of the site or the products. Our liability is limited to the amount of the order.
9. Protection of personal data
9.1. Data Collection and Use
We collect and use your personal data in accordance with our Privacy Policy. We have measures in place to protect your information.
10. Applicable Law and Jurisdiction
10.1. Applicable Law
These T&Cs are governed by the laws of the United Kingdom. In the event of a dispute, the competent courts will be those of the United Kingdom.
11. Changes to the Terms
11.1. Changes
We reserve the right to change these Terms and Conditions at any time. Changes will be posted on our site and will take effect immediately.
1. Introduction
These General Terms and Conditions of Sale (GTC) govern the sale of products and services on the elcime.com website. By placing an order, you agree to the following conditions.
2. Products
2.1. Description of products
The descriptions, characteristics and prices of the products are presented on our site. We strive to provide accurate and up-to-date information, but errors may occur.
2.2. Availability
The products are offered within the limits of available stocks. In the event of unavailability, we will inform you as soon as possible.
3. Orders
3.1. Order process
To place an order, add the desired products to your basket and proceed to payment. You will receive a confirmation email with the details of your order.
3.2. Order modification
Order modifications are only possible if the order has not yet been shipped. Please contact us promptly at info@elcime.com for any modifications.
4. Prices and Payment
4.1. Prices
Product prices are quoted in [specify currency, e.g. GBP] and include all taxes (VAT). Shipping costs are added to the order total.
4.2. Payment Methods
We accept payment by credit card, debit card and [specify other accepted payment methods, if applicable]. Payment is due immediately after placing the order.
5. Delivery
5.1. Delivery Times
Delivery times are estimated at [XX] business days from dispatch. Times may vary depending on your location and product availability.
5.2. Shipping Costs
Shipping costs are calculated based on the weight and destination of the order. Costs will be displayed before the order is finalised.
6. Returns and Refunds
6.1. Returns Policy
You may return products within 14 days of receipt, provided they are in their original condition, unused and with all original tags and packaging. Contact us for a returns number.
6.2. Refunds
Refunds will be made according to the original payment method. Return shipping costs are at your expense, unless there is an error on our part.
6.3. Exchanges
Exchanges are only possible if the item is defective or incorrect. Please contact us to arrange an exchange.
7. Warranty
7.1. Legal warranty
All our products benefit from the legal warranty against defects of conformity and hidden defects, in accordance with current legislation.
8. Liability
8.1. Limitation of liability
We are not liable for direct or indirect damage resulting from the use of the site or the products. Our liability is limited to the amount of the order.
9. Protection of personal data
9.1. Data Collection and Use
We collect and use your personal data in accordance with our Privacy Policy. We have measures in place to protect your information.
10. Applicable Law and Jurisdiction
10.1. Applicable Law
These T&Cs are governed by the laws of the United Kingdom. In the event of a dispute, the competent courts will be those of the United Kingdom.
11. Changes to the Terms
11.1. Changes
We reserve the right to change these Terms and Conditions at any time. Changes will be posted on our site and will take effect immediately.