Return policy
Return and Refund Policy
We hope you are happy with your purchases. If you are not satisfied, here is our return and refund policy:
Return Period You can return items within 30 days from the date you receive them.
Return Conditions Items must be returned in their original condition, unused and with all original tags and packaging.
Return Process To return an item, please contact us at info@elcime.com for a returns number. Return shipping costs are at your expense, unless there was an error on our part.
Refunds Refunds will be made to the original payment method. Shipping costs are non-refundable, unless the return is due to an error on our part.
Exchanges Exchanges are only possible if the item is defective or incorrect. Please contact us to arrange an exchange.
We hope you are happy with your purchases. If you are not satisfied, here is our return and refund policy:
Return Period You can return items within 30 days from the date you receive them.
Return Conditions Items must be returned in their original condition, unused and with all original tags and packaging.
Return Process To return an item, please contact us at info@elcime.com for a returns number. Return shipping costs are at your expense, unless there was an error on our part.
Refunds Refunds will be made to the original payment method. Shipping costs are non-refundable, unless the return is due to an error on our part.
Exchanges Exchanges are only possible if the item is defective or incorrect. Please contact us to arrange an exchange.